Privacy Policy

1. Introduction

Welcome to our VPN service. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you use our VPN service, your privacy rights, and how the law protects you.

2. Information We Collect

We collect minimal information necessary to provide and improve our services:

• Account Information: Email address, username, and payment information
• Technical Data: Device information, operating system, app version
• Usage Data: Connection timestamps, bandwidth usage (aggregated)
• Support Communications: Messages you send to our support team

3. What We DO NOT Collect

4. How We Use Your Information

We use the collected information for:

• Providing and maintaining the VPN service
• Processing payments and managing subscriptions
• Communicating with you about service updates
• Providing customer support
• Improving our services and developing new features
• Complying with legal obligations

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: Payment processors, hosting providers (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In case of merger, acquisition, or sale of assets

6. Data Security

We implement industry-standard security measures to protect your data:

• AES-256 encryption for VPN connections
• Secure HTTPS connections for website and API
• Regular security audits and updates
• Limited access to personal data (only authorized personnel)
• Encrypted data storage

7. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Account information is deleted within 30 days of account cancellation, unless retention is required by law.

8. Your Privacy Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Data Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for data processing at any time
• Object: Object to processing of your personal data

9. Cookies and Tracking

Our website uses minimal cookies for essential functionality (authentication, preferences). We do not use advertising or tracking cookies. You can disable cookies in your browser settings, but this may affect website functionality.

10. International Data Transfers

Our servers are located in multiple countries. By using our service, you consent to the transfer of your data to these locations. We ensure appropriate safeguards are in place for international transfers.

11. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children. If you are a parent and believe your child has provided us with personal information, please contact us.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through our service. Your continued use of the service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: